Historic hospitality and reliable barrier-free accessSapporo Grand Hotel was Hokkaido's first authentic Western-style hotel, opening in 1934. Located in the heart of Sapporo, the hotel offers a safe and comfortable stay for wheelchair users and the elderly, based on its "hospitality first" philosophy that has been cultivated over many years.The appeal of Sapporo Grand HotelElegant hospitality that symbolizes the history of HokkaidoThis historic hotel has welcomed many guests as Sapporo's guest house since it opened in 1934. Our attentive service, backed by tradition, will accommodate any guests with any concerns, ensuring a high-quality trip.The perfect location for sightseeing and the convenience of direct access to Chi-Ka-HoIt is directly connected to the Sapporo Ekimae-dori Underground Pedestrian Space (Chi-Ka-Ho), which connects Sapporo Station to Odori Park and Susukino.Even on rainy or snowy days, you can easily access the building from the basement by elevator, and it is very comfortable for wheelchair users to move around.Enjoy the flavors of Hokkaido at a variety of restaurantsAll restaurants in the hotel are wheelchair accessible. Even restaurants with steps are equipped with ramps and elevators, so you can enjoy Hokkaido's rich ingredients to your heart's content, from buffets to Japanese and Chinese cuisine.Reliable barrier-free informationA spacious 62 square meter universal roomOn the 5th floor of the East Building, there is a "Universal Room" designed with wheelchair access in mind. It is a spacious 62 square meters, with wide entrances and passageways. It can accommodate up to four people, so you can share the room with your family or caregiver with peace of mind.Thoroughly eliminated steps and support facilities within the buildingThe main routes from the lobby to the guest rooms and restaurants are either flat or have slopes. There are also wheelchair-accessible shared restrooms and elevators with low operation panels. Rental wheelchairs, shower chairs, and other amenities are also available.Individual dietary arrangements and considerationsWe can discuss dietary requirements such as chopped or paste foods, allergy options, etc. (Advance consultation required.) All restaurants also offer table seating for guests in wheelchairs, and private dining rooms are available (at some stores) for added privacy.